As the year comes to a close, we extend our wishes to you for a joyful holiday season and a prosperous, healthy New Year.

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It is important if your taxing entity is considering outsourcing to vendors that they are evaluated and have established all of the policies, practices, controls and safeguards identified in this publication.

Integral Recoveries, Inc. has worked diligently to meet all requirements of IRS Publication 1075.

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This is due to the fact that many consumers will catch up on past due bills with their tax refunds.  There is limited time to maximize this opportunity and Integral Recoveries can help.

According to Bankrate, the average tax refund recently was over $2,800 for an individual.

If you are interested in scheduling a brief conversation to discuss your specific collection needs or just have a quick question, please contact us.

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Due diligence of the vendor may include:

• Reviewing and assessing the vendor’s financial condition (Audited Financial Statements)

Does the vendor have the financial stability to fulfill all duties required of them?

• Vendors Operational & Internal Controls (SOC 1 & SOC 2 Certification)

Has your vendor been through a detailed testing and audit of the design and operating effectiveness of their organization’s controls?

• Reputation and Familiarity working with Credit Unions (References)

Is your vendor familiar with credit union regulations and requirements?

• Information Security Controls in Place (Data Security, Business Continuity Plan, Confidentiality Policies and Procedures)
• Do they have adequate coverage against any potential risk or liabilities (Certificate of Insurance)?
• Collection industry qualifications to work with your members (Licensing, Certifications, ACA International Membership, BBB Accreditation A+ Rating, etc).

If you would like more information regarding Integral Recoveries and the services we provide to credit unions, please reach out to us at the contact us at 800-660-8450 x 5 or cs@integralrecoveries.com.

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It is a great opportunity for us to continue to offer our growing tax department’s expertise to these major Government entities, finding out what their unique needs are.

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Here is a link to detailed information on the event.

https://taxadmin.org/events/seata-southeastern-association-of-tax-administrators-annual-meeting/

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Integral Recoveries has created and in-depth explanation detailing what factors to consider in evaluating a collection partner.  Please click below for more information.

https://www.integralrecoveries.com/finding-the-right-collection-agency/

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