Experience

Experience

Having been in business for over two decades Integral Recoveries has the experience necessary to continue to produce incredibly effective receivable solutions for our clients. We have nationwide collection capability.

• Consultative Approach. Our agents seek an account resolution that benefits all parties. We gather information on our first call that helps us establish these arrangements. We train our agents to be understanding and respectful of consumer’s situations.
• Tailored Training program. Most agencies train their employees. Not many agencies can say they’ve spent the last 20+ years developing their training program to meet their organizations needs. Integral’s employee development model is something we are very proud of. We seek out opportunities for improvement among our collection staff. This begins with individual call and account evaluations and reviews, intelligent daily stat tracking, private and group coaching sessions, as well as custom training modules developed by Integral staff.
• Hiring Model. Our top-notch service and performance begin with our hiring process. We take our time to hire the perfect candidate and never utilize temp-to-hire services or outsource any portion of our business. This ensures that our employees are accountable and always fit our needs.

Like everything at Integral our hiring model is our own. We developed our own scoring system and interview process for our potential candidates.

Every employee of Integral Recoveries undergoes a background check.