Tax Season and Accounts Receivable

Did you know that tax season can be the most effective time of year for a collection partner to help you recover unpaid receivables?

This is due to the fact that many consumers will catch up on past due bills with their tax refunds.  There is limited time to maximize this opportunity and Integral Recoveries can help.

According to Bankrate, the average tax refund recently was over $2,800 for an individual.

If you are interested in scheduling a brief conversation to discuss your specific collection needs or just have a quick question, please contact us.

Vendor Due Diligence for Credit Unions is Critical

Many credit unions utilize outside collection agency service providers to enhance and support their in-house collection/asset recovery operations. While these vendors provide a very important function for your organization, it is important to perform due diligence with these vendors to mitigate any risks associated with the business partnership.

Due diligence of the vendor may include:

  • Reviewing and assessing the vendor’s financial condition (Audited Financial Statements)

Does the vendor have the financial stability to fulfill all duties required of them?

  • Vendors Operational & Internal Controls (SOC 1 & SOC 2 Certification)

Has your vendor been through a detailed testing and audit of the design and operating effectiveness of their organization’s controls?

  • Reputation and Familiarity working with Credit Unions (References)

Is your vendor familiar with credit union regulations and requirements?

  • Information Security Controls in Place (Data Security, Business Continuity Plan, Confidentiality Policies and Procedures)
  • Do they have adequate coverage against any potential risk or liabilities (Certificate of Insurance)?
  • Collection industry qualifications to work with your members (Licensing, Certifications, ACA International Membership, BBB Accreditation A+ Rating, etc).


If you would like more information regarding Integral Recoveries and the services we provide to credit unions, please reach out to us at the contact us at 800-660-8450 x 5 or

Western States Association of Tax Administrators Conference

Joe Del Bene will be exhibiting at the upcoming WSATA Conference at the Whitney Peak Hotel in Reno, NV Oct 8 -11th.  Government tax executives from all over the western region will be attending.

It is a great opportunity for us to continue to offer our growing tax department’s expertise to these major Government entities, finding out what their unique needs are.

Southeastern Association of Tax Administrators Conference

If you attending the upcoming Southeastern Association of Tax Administrators Conference in Little Rock, AR Jul 16-19th, we’ll be there.  Stop by and visit Joe Del Bene and drop off a business card for some great giveaways, coffee on us, and some brief info on how we can help your organization increase recoveries.

Here is a link to detailed information on the event.

How to Find the Right Collection Agency

According to a report from TransUnion, a national credit reporting agency, over 77.6 million consumers had at least one debt in collections with 188 billion in outstanding balances.  In government, people are failing to make payments on their debt.

Integral Recoveries has created and in-depth explanation detailing what factors to consider in evaluating a collection partner.  Please click below for more information.

Western States Association of Tax Administrators Conference

Attending the upcoming Western States Association of Tax Administrators conference coming up October 23th – 26th in Spokane, WA? Stop by and visit Joe Del Bene to drop your business card for some great giveaways, coffee on us and info on how we can help your organization increase recoveries.


Integral Recoveries Has Moved Its Headquarters

Integral Recoveries has moved its headquarters to 333 W. Hampden Ave. Suite 650  Englewood, CO  80110.

Our new suite has been designed to both maximize our organizational production and continue to provide convenient access for consumers.


Integral Recoveries Celebrates 25th Anniversary

Integral Recoveries, Inc. was founded in March of 1995 by Terry Boe.  From humble beginnings as a startup to evolving in a leading provider in receivables management after 25 years, we have a lot to be proud of.

This would not have been possible without the efforts of our ownership and staff as well as our valued clients.  Thank you to all and congratulations!

Food Drive and Coat/Sock Donations

Our Social Committee at Integral coordinated a non-perishable food drive and a coat/sock donation at our Englewood, CO office.  Our employees really stepped up to make an impact for those in need this holiday season.

Food was donated to Integrated Family Community Services (IFCS) provides basic human services and enrichment programs to low-income family members, using community resources.

Gently used or new coats and new socks were provided to Urban Peak  Urban Peak serves youths experiencing homelessness in Denver.


Challenges, Trends and Innovations 2019

The State of Third-Party Collections