We take pride in our recovery rates for our clients, the amount of work we put into every account, and our consultative approach to negotiation. This pride in what we do sets us apart from our competition and helps drive our numbers.
Recovery Rates. We have historically outperformed every competitor we have been put up against on our large Government contracts. Our employees have pride in their work and a competitive nature that works well in our industry.
Due Diligence. Our approach is consultative and respectful, while persistent. Integral begins working accounts the day after the initial placement in most cases and continues to seek out the consumer and account satisfaction until resolution is reached.
Approach. We approach every call from a place of respect with resolution in mind. Our collectors are trained extensively on the client’s portfolio, which allows them to speak intelligently about the steps necessary for resolution, negotiate effective payment arrangements, provide the consumer with instructions following payment, and answer any questions without referring them back to the client. All while keeping compliance and our client’s goals in mind.
Custom Solutions. Our team would be happy to review your organizations current portfolio and work together to create a customized approach that accomplishes your goals. We are confident we have the experience necessary to provide a solution for your organization.