Every decision made at Integral Recoveries is made with compliance in mind. Each employee in our organization understands their part in maintaining our compliance. Just as we have guidelines that we follow, many of our clients have their own vendor requirements that we are subject to, such as IRS Publication 1075.
Checks and Balances. We have a full time Compliance Officer on staff who reviews calls between consumers and all levels of staff to ensure callers are always treated respectfully and in a manner consistent with our compliance requirements.
We stay in the Know. Our association memberships help us keep up with changes in case law and house bills that could alter our compliance stance.
We Educate. Integral’s employee training program focuses heavily on compliance and what it means to us. We retrain our staff regularly to stay ahead of industry and audit requirements.
This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose. If you are a New York City resident, translation and description of commonly-used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca and we have call center representatives that can speak with you in English and Spanish.